The Senior Administrator will be an interesting and varied role at Carers Support (Bexley), overseeing our day to day administrative processes including resolving administrative and IT problems, looking after elements of finance, policies, facilities management and communications, and enabling the smooth running of the office. It’s also a key role in being a first point of telephone contact for carers and residents who are seeking support.
The successful applicant will have experience in administrative roles within a team environment which encompasses finance, policy development and customer service, plus excellent communication skills which enable people to feel comfortable, confident, and listened to. You will also have: experience of using social media and the ability to produce electronic and paper-based bulletins; experience of updating and maintaining a basic website; strong IT skills and be competent in the use of most Microsoft Office applications including Outlook, Word and Excel, and the ability to learn how to use a management information system effectively and support the team in basic IT queries. In addition you should have a passion for supporting people in the community, be caring and considerate, have the ability to demonstrate empathy with people and their life experience and be well organised and calm under pressure.