TBC hours per week (plus unpaid lunch)
TBC contract
Base: Re-Instate Employment Centre, Erith
Reports to: Head of Employment and Skills
Purpose of Job
As part of Re-Instate’s Employment Service, we aim to support individuals experiencing mental ill health through a range of employment services.
The post holder will:
- Work as part of a team to support local people in the London Borough of Bexley who have experienced mental ill-health to meet their employment goals.
- Co-ordinate, monitor, deliver and evaluate employment activities to clients experiencing mental ill health.
- Implement approved Employment Service initiatives.
- Manage a caseload of clients, helping them meet their employment goals.
- Provide information to assist in strategic decision making.
- Represent Re-Instate within the local community.
The post-holder will need a working knowledge of models of supported employment. They will be an effective networker, able to develop and sustain partnerships with a range of stakeholders, including referrers, employers and charities.
Key Activities:
- Promote and deliver the vision for the Employment Service that supports sustainable recovery for people experiencing mental ill health, including job retention, job searching, preparation for work and signposting.
- Manage a caseload of clients, supporting people experiencing mental ill health to retain paid work, find new roles and support training.
- Create a personal development plan for each client to develop employability and confidence, including helping with CVs, interview techniques and motivational interviewing.
- Attend meetings and events relevant to the role.
- To offer impartial support to employers and employees in order to find mutually agreeable outcomes. This includes agreeing reasonable adjustments, supporting with Access to Work and mediation when required.
- Ensure the impact of the service is measured for each client and for the project monitoring in general.
- Promote new referral pathways and work with referrers in support of clients.
- Maintain and develop excellent communication with all key contacts including colleagues, and partner providers of specialist and non specialist services, service users and carer groups.
- Ensure all administrative duties associated with the delivery of the specific employment service activity – including computerised systems, record keeping and information governance are completed in an accurate and timely manner.
- Develop and maintain a working knowledge of recovery focused employment models (Case Management) including Individual Placement and Support (IPS.
- Ensure understanding and adherence to team and individual KPI’s in respect to the Employment Service contract.
General terms of reference:
In carrying out the above duties the post holder will:
- Work flexibly across Bexley as required.
- Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision.
- Seek to improve personal performance, contribution, knowledge and skills.
- Participate in appraisal, training and supervision processes.
- Keep abreast of developments in services, legislation and practice relevant to the client group.
- Ensure the implementation of all Re-Instate policies and procedures.
- Contribute to maintaining safe systems of work and a safe environment.
- Undertake other duties appropriate to the grade of the post
Person Specification
Essential criteria:
- Track record of developing, overseeing and monitoring effective case management within a project
- Experience of working with or supporting people with mental health needs
- Experience of coordinating and monitoring a project
- Evidence of a commitment to Service User involvement, development and co-production.
- Experience of evaluating project results
- Experience of working within contracts, service agreements and service delivery systems.
- Experience of risk assessment and risk management procedures.
- Experience of working effectively with external agencies and building networks.
- Demonstrable administrative and IT skills.
And the ability to:
- Maintain professional boundaries.
- Solve problems quickly and effectively in a collaborative way.
- Communicate confidently and effectively and adapt communication style and content to meet the needs of the audience.
- Respond flexibly to the demands of the post.
- Manage frustration and the challenges of change management.
- Work as a member of the overall team.
- Demonstrate a capacity to work alone effectively and the ability to keep calm under pressure.
- Understand and have a commitment to the principles of equal opportunity and diversity.
- Develop an understanding of the needs and lived experiences of people experiencing mental ill health.
Desirable criteria:
- Knowledge of local services, businesses, health care and geography in Bexley.
This post is subject to a DBS check at an enhanced level. Amendments: This description accurately reflects the present position; it may be amended and reviewed. Any change will be made following a proper period of consultation.
Re-Instate are Disability Confident Employer. If you have a disability and meet the minimum criteria for the job, as outlined in this job description, you will be given the opportunity to demonstrate your abilities at an interview.
For further information please contact: Simon Hart on shart@re-instate.co.uk