We welcome comments, suggestions, compliments and complaints. The feedback we get from individuals and organisations helps us improve our services. We do run occasional surveys for volunteers and for volunteer-involving organisations, but you can also contact us directly. You can address your messages to our Volunteer Centre Coordinator, Mark Restall: firstname.lastname@example.org, or 01322 524682. Please note that Mark is part time, working on Mondays, Tuesdays and Friday mornings.
If you have a complaint, and believe it should be formally addressed, we do have a complaints procedure in place in order to deal with issues fairly, openly and consistently.