User Voice was set up to address the ‘Us vs Them’ culture inherent within the criminal justice system. We are committed to making the criminal justice system work for everyone. Our unique approach is designed, deployed and delivered by former service users working alongside current service users and providers.
We bring about transformation in three main areas:
User Voice believes that with the right opportunity, encouragement and support, everyone can play an influential role in society.
Engagement is central to User Voice’s activities. The Engagement Team Leader will have significant experience of engaging service users through a range of techniques and approaches involving them in the design, delivery and evaluation of services.
They will be able to use this expertise to manage people in the regional Engagement Team and others involved in User Voice projects to ensure they are delivered to the User Voice model and contractual requirements.
As a regional manager the Engagement Team Leader will be responsible for engaging with local stakeholders, in both project delivery and business development activities.
In addition to the above, the post holder will be required to perform other duties that are assigned from time to time. However, such other duties will be reasonable in relation to the individual’s skills, abilities and grade.